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Privacy Policy

Our Privacy Policy

At XP Consulting Group, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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Last Updated on April, 12, 2025

What Information We Collect

We only collect personal information that is necessary to provide you with relevant coaching and consulting services. The types of personal data we collect through our website include: Your name Your email address Any message or enquiry you submit via our contact form We do not collect sensitive information unless you voluntarily provide it.

How We Use Your Information

Your information is used solely to:

  1. Respond to your enquiries or contact requests

  2. Provide you with relevant information about our services

  3. Manage ongoing communications and relationship development

    We do not use your personal information for marketing purposes without your explicit consent.

Data Security

We are committed to protecting your personal information. Reasonable technical and organisational measures are in place to prevent unauthorised access, disclosure, modification, or loss. While we take precautions, no data transmission over the internet is completely secure.

Disclosure to Third Parties

We do not sell, trade, or share your personal information with third parties. In limited cases, we may use secure third-party service providers (e.g. website hosting or email services) who support the operation of our business, and they are required to comply with applicable privacy obligations. We will only disclose personal information where required or authorised by law.

Cookies

Our website may use cookies to analyse site traffic and improve your browsing experience. You can adjust your browser settings to refuse cookies or alert you when cookies are used. Note that some website functionality may be affected.

Access and Correction

You may request access to the personal information we hold about you or request corrections if you believe it is inaccurate. Please contact us using the details below, and we will respond in accordance with our obligations under the Privacy Act.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. The revised policy will be posted on this page with the updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at jill@xpconsulting.com.au